If you are not completely satisfied with your purchase for any reason, please contact us. Your satisfaction is our ultimate concern. Authorization is required for any merchandise return. All returned items must be shipped within 20 days of receipt. Items must be unused in original condition including original packaging. All orders filled correctly are subject to a minimum 20% ($10 minimum) handling and restocking charge. All returns are subject to our inspection and approval. Customers are responsible for all shipping charges, unless the cause for the return is a SodaParts.com error. Shipping charges must be prepaid on all return shipments. And for your protection, we recommend that you insure all returned packages. SodaParts.com is not responsible for returned shipments that are lost, pilfered, or damaged.If merchandise is pilfered or damaged, refund will be adjusted upon the discretion of SodaParts.com based on condition of the equipment.